At EshaClothing.com, we aim to provide high-quality products and excellent customer service. If you are not fully satisfied with your purchase, please read our policy below.

1. Return Timeframe

You may request a return or refund within 7 days from the date you receive your order.

2. Eligibility for Returns

Returns are accepted only if:

  • The item is defective, damaged, or incorrect upon delivery.
  • The item has not been worn, washed, or altered.
  • The original tags and packaging are still attached.

Returns are not accepted for:

  • Change of mind
  • Incorrect size selected by the customer
  • Items worn, used, or washed

3. How to Request a Return

To request a return, please contact us within the 7-day period:
📧 support@eshaclothing.com

When contacting us, include:

  • Order number
  • Photos of the defect or issue
  • A clear description of the problem

4. Return Authorization

We will review your request and email you confirmation if your return is authorized. Do not send items back until you receive return instructions.

5. Return Shipping

Return shipping costs are the responsibility of the customer unless the return is due to our error (such as defective or wrong item received). You must use a trackable shipping method for your return.

6. Refund Process

Once we receive and inspect your returned item, we will notify you about your refund status. If approved, the refund will be processed to your original payment method within 7–14 business days.

7. Partial Refunds

Partial refunds may be granted in certain situations, for example:

  • Items not in original condition
  • Items damaged after delivery

8. Exchanges

We do not generally offer direct exchanges. If you need a different size or product, please place a new order and return the original item for a refund.

9. Exceptions

Custom or personalized items may not be eligible for returns unless defective.

10. International Orders

International returns may be subject to customs, import taxes, or duties, which are not refundable and are the customer’s responsibility.

Contact Us

If you have any questions regarding this Refund & Returns Policy or need assistance, please email us at:
support@eshaclothing.com